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Billing support

Refunds and cancellations

Our paid services are 30-day employer plans and optional candidate Priority applications. Here is how payment problems and cancellation requests are handled.

Last updated 9 October 2026 · Operator: VYAPAARIDESK SERVICES LLP

Employer plans

A company plan starts after successful payment verification and provides access for 30 days. Plans do not renew automatically. You may stop using a plan at any time, but an active period is not cancelled automatically for a partial-period refund.

When to request a refund

  • You were charged twice for the same purchase.
  • Payment succeeded but the paid plan was not activated after verification.
  • A Priority payment succeeded but the eligible application was not marked Priority.

Already used employer-plan access and a Priority upgrade that was successfully applied are not ordinarily refundable. We review exceptional circumstances and any rights required by applicable law.

How to request support

Email support@vyapaaridesk.com from your registered address within 7 days of the charge. Include the order or transaction reference, payment date, amount and a short description of the issue. Do not send card details or passwords.

Review and payment reversal

We aim to review a complete request within 7 business days. If a refund is approved, it is initiated to the original payment method where supported; the time for funds to appear depends on the payment provider and bank. Failed payments that were not captured are handled through the provider's normal reversal process.

Questions

For a specific order, contact our support team. See the employer pricing page for current plan limits and fees.